What if I can’t find what I like on your website?
Not to worry! Not all of our acts have made it on to our website, but that doesn’t mean they don’t exist. If you’re looking for something in particular, have a chat to a member of our team and they’ll let you know if such an act exists… and if not, they will help come up with some great alternatives.
Do you have demos or other supplementary material for your acts?
Many of our acts (especially bands and feature shows) have demos (audio and/or video) and sample set lists available. Check out the act’s page on our website and if you still can’t find what you’re after, let us know and we can email or post a demo to you.
How and when do I pay for my booking?
We require a deposit upon confirmation of booking, and the balance paid at least 7 days prior to your event. If your entertainment is booked within 14 days of the event we require full payment on booking. We accept credit card (Mastercard, Visa and Amex), cheque and direct deposit. No payment is to be given to the performers on the night. MTA holds’ the payment and the performers are only paid once we know they have successfully completed their job.
How do I confirm my booking?
Phone or email your consultant to let them know you want to book. They will send out a performance agreement and invoice. Your booking is confirmed once we receive a signed performance agreement and a deposit.
What additional costs/arrangements are involved in booking an act?
Additional costs/arrangements depend on the individual act and event. Below is a guideline of some additional requirements which may incur a cost. Please note that this is a rough guide only and your consultant will inform you of extra costs when you are booking.
Do I have to pay GST?
We are registered for GST and therefore we are required to charge GST to all our customers.
Ensuring your event is special and runs smoothly
What information do I need to tell you before my event?
Once you’ve booked in your act, we will be in touch to confirm details such as run sheets, rehearsals, parking, emergency contacts and audience details. Don’t worry if you can’t answer everything when you first book, we’ll be in touch along the way.
I have an event planner. Can you just talk to them to make it easier?
Certainly! We’re happy to liaise with your event planner to coordinate all of the technical details. We’ll then touch base with you in the week before the event, just to reassure you that it’s all set to go.
What happens if I need to contact you out-of-hours?
There will always be a consultant on call during your event. You will be given a name and mobile phone contact number in the lead-up to your event.
Will the band play special requests?
It depends on what song, and how far before your event you ask. If a song is in the band’s existing repertoire then they can accommodate it easily. If your request involves them learning a new song then they can provide a quote for learning it (if applicable) and you can then make a decision. For special songs such as bridal waltzes, clients sometimes prefer to play a pre-recorded track. It also means that the timing for the dancing is exactly what they’re used to!
Can I use the microphone for speeches?
If the band is providing production for your event they are normally happy to provide a microphone that can be used for client announcements and speeches. Just let your consultant know and they will liaise with the band to arrange it.
Why should I book my act through an agent?
There are many reasons to book your act through an agency. When making your decision to book through an agent or entertainment provider, consider the following:
Now consider some of the things that might happen when you book direct with an act:
Is it true that you really save me time and money?
Using one provider for entertainment definitely saves you time and money.